Easy Rider Tenerife -Terms and Conditions 4th February 2021

Glossary of terms:

“The renter” is the person identified in the special conditions of the contract.

 “The rental” Efficient Homes SL is company with registered CIF B76739275 trading as and identified as «easyridertenerife.com» or Easy Rider Tenerife, identified in the special conditions of the contract.

“The Vehicle” – is the motorcycle supplied by the rental for the period specified in the contract special conditions.

OBJECT

The rental, supplies the renter, a motorcycle, according the the description done on the contract.

This rental follows the rules hereinafter and at the back of the rental contract.

The renter agrees to accept the terms of the contract after having been informed before the signing of this Rental Agreement. 

1 – COMMITMENTS OF THE RENTAL

• Easy Rider Tenerife supplies to the ´renter´ a motorcycle in good working conditions, and maintained according to the manufacturer’s specifications, with full fuel tank or according the level of the special conditions.
• Easyridertenerife.com declares the motorcycle is without visible damage, except those listed in the vehicle description check list.
• The renter must, before he leaves, add any other damage that would not be listed.
• The renter has a technical support for all the VP in all countries allowed in the circulation area defined in Article 9, and under the conditions proposed by the assistance contracted by Easy Rider Tenerife
  In case of failure of the rented vehicle not attributable to the renter, and if the vehicle is immobilized for more than a day, a replacement vehicle will be offered to the renter. If the rental has no replacement vehicle available, a vehicle will be provided under the terms of the assistance contracted by easyridertenerife.com.
• Easy Rider Tenerife cannot be responsible for financial consequences of a vehicle breakdown, such as but not limited to, cancellation charges of hotel or travel, loss of down payments or advance, missed flight, etc. ...

2 – DRIVER REQUIREMENTS :

2.1 Driver requirements :

• Must be 30 years or older, max. 75 years
• Must have a minimum of 2 years motorcycle driving experience.
• International driving license if non EU-resident
• Bikes may not be driven off road
• When parked in public places, the bike must be locked with supplied lock, otherwise insurance may not work.
• €1200  by credit card security deposit.
• Bike is picked-up with full tank, must be returned with full tank. If not returned, full charges may apply and are described in the     special conditions.
• 30% of the rental cost required on booking
• Proof of residence (A cable television, gas, electric, telephone or other utility service, passport, hotel accommodation receipt, etc)

2.2 Compliance and use of the vehicle in "good father".

• The renter (customer) agrees to take responsibility for the security and general condition of the vehicle during the period of hire.
• The renter agrees to pay the rental price as agreed in the contract and to indemnify the rental of all fines and fees legally dependent, resulting in breaches of the traffic rules, that he endured .
• The renter agrees to wear a helmet that meets current standards and respect the traffic rules, and to wear protective equipment suitable for motorcycling.
• The renter agrees to use the vehicle under the traffic rules and other legislation applicable in the territories authorised, and do not use the vehicle in an unusual way or contrary to its destination.
• The renter agrees to use the lock provided outside of periods of driving and the steering lock. Otherwise, the tenant will not be covered by the warranty in case of theft.
• The renter is required to check the oil level of the vehicle every 500 km and the tension of the chain of transmission (if applicable). He agrees to report promptly to the rental any abnormality, malfunction and failures caused to the vehicle during the lease.

2.2.1 The renter has legal custody of the vehicle after the delivery, he is therefore responsible for:

• The renter agrees never leave the keys, papers and hire contract on said vehicle, outside of periods of driving and to ensure that anti-theft devices are in place when leaving the vehicle.
• In case of lost keys, except in cases of force majeure, they will be billed to renter and, if applicable, the costs of returning the vehicle.
• Any claims for damage apparent that have not been reported at the time of departure will be accepted. The Renter must return the vehicle in the state in which it was received and, failing that, will be responsible for damage not recorded on the starting state of the vehicle in terms of these booking conditions.

In case of accident:

• In case of accident, except in cases of force majeure, renter agrees to immediately notify the police or gendarmerie, if there are injuries. All accidents and / or damage to the rented vehicle must be reported to the rental within 48H. An accident report form, accurate and legible must be delivered to rental as soon as possible.
• The renter is liable for damages of any vehicle or vehicle components, whatever their cause, unless the cause is attributable to the rental agency.
• From the end of the rental, all costs of rehabilitation and the cost for unavailability will be borne by the renter in the maximum amount of security deposit, according to the price list available the website and will add to the cost of rental, subject to the provisions of Article 3.2, whatever the repair is done or not.

In case of theft or vandalism of vehicle:

• Accidents and theft must be reported to our office and to the nearest police station.
• From the discovery of the damage, the renter shall immediately notify the rental of the claim and will file a complaint with the competent authorities.
• He will provide within 48 hours to the rental the complaint and, in case of theft the keys and papers of the vehicle, except in cases force majeure.
• In case of theft, the cost of the deductible, will be immediately charged to the Tenant, and added to the cost of rental, subject to the provisions of Article 3.2, whatever the repair is done or not.
• In the event of damage, from the end of the lease, any costs of repair and the unavailability costs will be borne by the renter within the deductible, according to the price list available the website and will add to the cost of rental, subject to the provisions of Article 3.2. 
• In case of unavailability of the motorbike for the repair, the charges are calculated at a rate of 30% of the daily rate of the rented motorbike.
• In case traffic rules enforcement.
• All traffic fines are the client's responsibility. Fine management fee will be charged 200% of the fine received. Failure to notify us of the offence or fine will result in us directly debiting your credit card with out prior consent. By signing these terms you are accepting this condition.

In case of breakdown or immobilised vehicle:

•  The renter will visit the website easyridertenerife.com/breakdown  and follow the procedure to maintain personal safety and the safety of other road users and the vehicle. Full roadside assistance will be provided by the rental insurers policy.

2.2.2 Terms of the deposit and the deductible:

Security Deposit:

• It is intended to cover the damage which may be suffered by rental because of non-payment of the total price of the rental, the occurrence of a disaster or theft. This will be acquired in case of vehicle theft.
• The amount of the deposit appears in the special conditions of the lease. All or part of the deposit will be retained in case of damage to the motorcycle and / or accessories (depending on current price of parts and accessories) and will be retained in full in case of failure to return the vehicle.

Deductible:

• The amount paid by you in case of damage covered by insurance.If the amount of damage caused to the rented vehicle is less than the deductible amount, the repayment of the difference will be made to the renter within 15 days.In the absence of damage or theft, this deposit will be refunded to the Tenant at the end of the contract, and that, within 15 days after the end of the lease evidenced by the return of the vehicle rental.
• The renter agrees now that the rental may collect the amounts due under additional fees on their bank account using the pre-authorization or bank cash the check, issued under the deposit. It is clarified that in case of renting more than 7 days, the deposit, the amount stated in the general tariff will be charged during the hiring and returned, without interest, at the end of rental, subject to perfect execution of the above conditions.

3 - INSURANCE

3.1. Liability insurance:

When Renting a vehicle from Easy Rider Tenerife, the renter and the passenger have liability insurance is for personal injuries and material damages in compliance with regulations.

In addition to this insurance, Easy Rider Tenerife  insurer provides:

• Assistance
• Guarantee the equipment of the driver (up to 1000 €, helmet included)
• Warranty body conductor
• Warranty theft, fire.
• Warranty Broken Glass - Forces of Nature
• Warranty Disasters - Attacks
• Warranty all accidents

Warranty are limited according to the contract between Easy Rider Tenerife and its insurance company. Please contact us for more details.

Driver’s Protection:

Maximum amount of 80´000 €, death benefit of 7´700 €, permanent disability maximum amount of 80´000 euros. For more details about warranty amounts please contact us.

It is recommended that our clients take out additional insurance for bodily injury, disability or repatriation.

Easy Rider Tenerife is in no way liable for accidents when using its vehicles or any vehicles rented by Easy Rider Tenerife or Efficient Homes Tenerife SL. By accepting these terms and conditions you are accepting and wavering your rights to present any claims or litigation against Easy Rider Tenerife or Efficient Homes SL.

3.2 Cases of exclusion of warranty:

• Any intentional damage, and damage caused by driving drunk or under the influence of a drug or driving off road.
• Any damage due to transport persons for remuneration; transport of flammable, explosive, oxidising or chemical, participation in competitions or in trials cars or driving lessons, to use to push, pull or tow a vehicle to use the vehicle for an illegal purpose or in violation of the traffic rules or any other legal or regulatory driving in countries not permitted by Article 7.
• Also excluded is the additional protection from the damages of use off paved roads.
• The theft warranty is given to the condition that the insured vehicles are routinely protected by the steering lock and an additional anti-theft system prescribed by AMDM and benefiting from double NF / FMMC certification.
• Failure to comply with these obligations entails forfeiture of the right to theft warranty.
• In case of exclusion of warranty, the responsibility of the renter will be determined by the value of the motorbike according to an expert, or at a maximum to the manufacturer’s list price of the vehicle.

4 - DURATION OF THE RENTAL AND VEHICLE RETURN:

4.1 Duration of rental:

• Minimum rental charge is one day (24 hours period). Any extension by the renter must be approved by Easy Rider Tenerife calling +34 639845346 or +34 922 703 793.
• In case of non approved extension, it will be charged for another day’s rent at 200% of the standard rate.
• We expect all Renters to adhere to their booking time strictly to avoid any inconvenience and delays. If the renter do not show up to pick up the motorbike within 1 hour after the pick up hour, the rental will be charged.
• Except in the case of force majeure, the renter must notify the rental of his late arrival.
• Modifications of rental times are free, but without refund in case of shorter rental period or less options or services.
• Cancellation or modifications must be done by email or fax only.

4.2 Return of the vehicle: 

• The vehicle must be returned at the date, time and place specified in the contract.
• If not, the vehicle will be considered as stolen.
• In case of impossibility, the renter must inform Easy Rider Tenerife, by any means, as soon as possible.
• The rental period ends when the vehicle and its accessories are returned, with the keys and documents to the person representing Easy Rider Tenerife.
• The renter remains responsible of the vehicle, and consequently responsible of the traffic rules fines, damages done to the vehicle, until the keys are returned and the examination of the vehicle conditions is done.
• If the renter is not willing to check the condition of the returned vehicle, damages eventually observed in his absence will be charged.
• In case of forfeiture or sealing of the Vehicle, the Rental contract will be automatically terminated by the rental as soon as he will be informed by the judicial authorities or by the renter without prejudice to the his rights and interests.
• If stolen, the lease is terminated upon transmission to the rental of the keys, if such transmission is possible and / or after the filing of a complaint by the renter with the relevant authorities.

5 - PRICE AND PAYMENT

5.1 Price and payment:

• The amount of the rent is calculated according to the rate stipulated in the special conditions of the lease, as well as optional services which the renter has subscribed.
• ·The rate is determined based on information provided by the renter prior to departure (time, mileage) Changes attributable to the renter may result in the application of a rate of substitution.
• Rates do not include fuel. Vehicles are rented with full fuel or with the level agreed.
• If the vehicle is not returned with the full or the agreed level, the fuel supplement will be charged to the Tenant according to the rate appearing on site easyridertenerife.com.
• The renter accepts the charges on his debit card of the amount of the deductible, the deposit and fees (see Section 2.2.2) caused by damage or theft of the rented vehicle. It will be informed in advance of amounts not resulting from normal operation of the Rental Agreement.

5.2 Pre-authorize credit:

• The provision required at the departure cannot be less than the estimated amount of the rent plus the amount of the deductible and the security deposit for the rented vehicle rented.

6 - CANCELLATION OF BOOKING:

6.1 Cancellation by the renter:

• The customer has the legal revocation period of 14 days from the date of booking, unless the rental begins within 14 days of reservation date.
• In this case, the holding will be kept as a cancellation fee.
• In case of rain, the renter of a motorbike may delay (subject to availability of the vehicle) the date and rebook within one month from the originally scheduled date of hire. Beyond that date, the holding is retained, the tenant may not seek reimbursement.
• Reservations can be canceled by the customer directly on the site http://www.easyridertenerife.com/contact
• The client can also send its cancellation by mail, fax or e-mail stating his booking number
• Any other means of contact will not be taken into account for cancellations.
• Cancellations must be received within 72 hours before the date and time of departure of the vehicle (stamp postmark for mail order) after this period no refunds will be made.
• No refunds will be taken into account in the case of a confirmation of the lease before the date and time of departure of the vehicle.
• Easy Rider Tenerife disclaims any liability for inaccurate information about the customer's personal data. (email address, telephone, etc. ....).

6.2 Unavailability of vehicles

In case of force majeure or for reasons beyond the control of Easy Rider Tenerife (eg vehicle accident by the previous renter, failure immobilizes the vehicle, unauthorized overtime, etc ...) the booked vehicle cannot be provided. In this case, Easy Rider Tenerife will offer the customer a replacement vehicle provided a from Easy Rider Tenerife available vehicles.

According to the proposed vehicle, the proposed price to the customer will be less or equal to that of the vehicle reserved.

The customer will have the opportunity to accept the replacement vehicle, cancel the reservation being refunded the deposit paid on booking, or reschedule the rental.

7 BASIC RULES:

• Do not leave the vehicle driven by unauthorised drivers
• Do not participate to competitions, rallies and sports racing.
• Do not use the vehicle under the influence of alcohol or under the influence of drugs or other substances affecting his consciousness or ability to react.
• Use the vehicle rented in accordance with customs regulations, the traffic rules and more generally in accordance with legal and regulatory requirements.
• Use and maintain the vehicle in “good family father” manner.
• Use, maintain keep the keys in a safe place. For any loss of key will result in the full amount of the security deposit retained.

8 - PERSONAL DATA - GDPR

The information collected is recorded in a computerized file by Easy Rider Tenerife for their internal use only.The data marked with an asterisk in the forms must be provided in order to get your contract ready in advance and to be able to supply the service.

The data collected will be transmitted only to the following recipients: insurer in the event of a claim, authorities in the event of a violation, local taxi, hotel or travel agent if service requested.

They are kept for 6 years from the date of the customer's last visit.

You can access your data, correct it, request its erasure or exercise your right to limit the processing of your data. 

You can remove your consent to your data processing at any time; You can also object to the processing of your data; You can also exercise your right to the portability of your data.

9 - TRAFFIC ZONE

The renter is authorized to travel exclusively by private vehicle in the country on the International Motor Insurance Card (green card). If the renter is circulating in a country not allowed with the rented vehicle, no insurance will cover him.

In case of unauthorized use of the bike on a race track, the security deposit will charged to cover the maintenance and inspection due to the abnormal, such as but not limited to : tyre replacement, clutch and brake pads replacement, engine inspection, etc...

Easy Rider Tenerife is doing its best to provide our customers routes to date. However, the information on routes are only indicative. They may be inaccurate or modified at any time. It is the responsibility of the user or the renter to check the road conditions, weather, ability of driver and practicability of the routes before you go. Responsibility for Easy Rider Tenerife can not be held liable for losses or damages directly or indirectly related to the use of routes, or inability to use them.

10 - DOCUMENTS AND TERMS AND CONDITIONS

When signing these terms and conditions you are accepting them in all clauses. The client, you, the renter, is bound by these terms and conditions and accepts them in full, if any terms or conditions have changed and are updated on the website at any time prior to these terms being signed, you accept those changes without question.

11 - JURISDICTION CLAUSE

Any controversy or dispute of any nature whatsoever relating hereto, which is not solved amicably, will report territorial jurisdiction of the courts under common law in this case Arona, Tenerife, Spain.

The english version of these terms and conditions are proposed for your comfort. When signing these terms you are accepting that you have read and understood them.